(Valid for Products with Vendor EGV MEDIA)
1- THE PARTIES
This Distance Sales Contract ("CONTRACT") contains the information in Article 6 ("BUYER") and the information in Article 4.
between the field ("SERVICE PROVIDER") and Article 5 ("SELLER"), the information is established in electronic environment within the framework of the following terms and conditions.
2- SUBJECT
The subject of the Agreement is the determination of the rights and obligations of the parties in accordance with the Law No. 6502 on the Protection of the Consumer, the Regulation on Distance Contracts and other relevant legal provisions in relation to the sale and delivery of the product that the Seller sells to the Buyer, whose qualities and sale price are specified below.
3- ESTABLISHMENT OF THE AGREEMENT
3.1- THE BUYER ACCEPTED TO READ, UNDERSTAND THE AGREEMENT, KNOW THE RIGHTS AND OBLIGATIONS. THE PURCHASER AGREES THAT THE TRANSACTIONS IN THE SCOPE OF THE AGREEMENT ARE FULL FOR THEIR OWN BENEFIT AND WITH THEIR OWN FREE WILL.
3.2- SELLER AND PURCHASER AGREE THAT THE TERMS OF THE AGREEMENT ARE NOT PROVIDED AN UNCONSOLABLE PROPERTY, AND THERE IS NO INTEGRATION IN THE BALANCE OF BENEFITS.
4- SERVICE PROVIDER INFORMATION
Title: EGV MEDIA EDUCATION PRINTING TOURISM AND REAL ESTATE IMPORT EXPORT COMPANY
Address: MALTEPE MAH. YEDİKULE ÇIRPICI YOLU SOK. NO.1 / 133 ZEYTİNBURNU / İSTANBUL
Tel: (212) 813 87 89
Customer Service: (546) 464 77 38
5- SELLER INFORMATION
Title: EGV MEDIA EDUCATION MATBAA TOURISM AND REAL ESTATE IMPORT EXPORT COMPANY
Address: MALTEPE MAH. YEDİKULE ÇIRPICI YOLU SOK. NO.1 / 133 ZEYTİNBURNU / İSTANBUL
Tel: (212) 813 87 89
6- BUYER INFORMATION
Name surname:
Phone:
Email:
7- CONTRACT SUBJECT PRODUCT INFORMATION
The type, quantity, brand / model, number of colors, sales price, form of payment, as stated below:
Withdrawal notification will be made;
Title: EGV MEDIA EDUCATION MATBAA TOURISM AND REAL ESTATE IMPORT EXPORT COMPANY
Address: MALTEPE MAH. YEDİKULE ÇIRPICI YOLU SOK. NO.1 / 133 ZEYTİNBURNU / İSTANBUL
Tel: (212) 813 87 89
8- GENERAL PROVISIONS
8.1- The Buyer declares that he has read and informed all the preliminary information regarding the basic qualities, sales price and payment method and delivery of the product subject to the Contract specified in Article 7, and has given the necessary confirmation in electronic environment.
8.2- The product subject to the contract is delivered to the Buyer or the person / organization at the address indicated in the preliminary information for each product, provided that it does not exceed the legal 30 (thirty) days. If the seller acts against this obligation, the consumer may terminate this Agreement. In the event of termination of the Agreement, the Seller shall reimburse all payments, including delivery costs, if any, within 14 (fourteen) days from the date on which the notice of termination reaches him, with the legal interest determined in accordance with the relevant legislation, must return documents and similar documents.
8.3- If the product subject to the contract is to be delivered to another person / organization from the Buyer, the Seller cannot be held responsible for the delivery of the person / organization to be delivered.
8.4- The seller is responsible for the delivery of the product subject to the Contract in accordance with the qualities specified in the order. Provided that it is based on a justified reason, the Seller may supply goods or services of equal quality and price to the Buyer before the performance obligation arising from the Agreement expires.
8.5- For the delivery of the product subject to the contract, it is necessary to confirm this Agreement electronically and to pay the price of the order subject to the contract. If, for any reason, the product price is not paid or canceled in the bank records, the Seller is deemed free from the obligation to deliver the product.
8.6- In cases where it is impossible to fulfill the performance of the goods or services subject to the order, the seller is obliged to notify the Buyer in writing or with the permanent data keeper within 3 (three) days from the date he learned the situation. In this case, the Seller shall return all payments, including delivery costs, to the Buyer within 14 (fourteen) days at the latest from the date of notification.
8.7- The Seller is responsible for the losses and damages that occur until the delivery of the goods to a third person determined by the Buyer or the Buyer other than the carrier.
8.8- If the Buyer requests the goods to be sent with another carrier other than the carrier determined by the Seller, the Seller is not responsible for any loss or damage that may occur from the delivery of the goods to the relevant carrier.
8.9- The service offered by the seller is for the consumer within the scope of retail sales; The Seller reserves the right to cancel the order and not to deliver the products even if this Agreement is established if the Buyer suspects that he has a resale purpose.
8.10- The product subject to the contract shall not be exceeded by the legal 30 (thirty) days, for each product, depending on the distance of the Buyer's location, to the Buyer or the person / organization at the address indicated by the courier company that the Seller has contracted. is delivered. The seller sends the products he sells to the Buyer through the shipping companies and delivers them. Unless otherwise stated otherwise, delivery costs (shipping costs, etc.) belong to the Buyer. Depending on the result of the campaigns that the seller conducts at the time of sale and declares the terms on the website, the seller may not reflect all or part of the delivery costs to the Buyer.
9- RIGHT OF WITHDRAWAL
In accordance with the Law No. 6502 on Consumer Protection and the Related Provisions of the Distance Contracts Regulation;
9.1 Consumer; In distance contracts regarding the sale of goods, it has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods without showing any justification and without paying any penalty. However, the consumer can use the right of withdrawal from the establishment of this Agreement to the delivery of the goods. It is sufficient that the notification that the right of withdrawal has been used has been directed to the seller or provider in writing or with a permanent data storage within this period. In order for our customers to use their right of withdrawal, they must fill in the return form forwarded with the product and deliver the product to the Cargo company with the return form.
In determining the right of withdrawal;
a) The day of receipt of the final good of the consumer or the third party determined by the consumer, in the goods that are subject to single order and delivered separately,
b) On the goods consisting of more than one piece, the day the consumer or the third party determined by the consumer receives the last piece,
c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or third party determined by the consumer receives the first good is taken as basis.
9.2 The right of the consumer to withdraw;
a) Goods prepared in line with the wishes or personal needs of the consumer,
b) Delivery of goods that may deteriorate quickly or expire,
c) From the goods whose protective elements such as packaging, tape, seal, package are opened after delivery; Delivery of those whose return is not suitable in terms of health and hygiene,
d) Goods that mix with other products after delivery and cannot be separated by nature,
e) If the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods, the books, digital content and computer consumables presented in the material medium,
f) Delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement,
g) Assessment of free time for accommodation, goods transport, car rental, food and beverage supply and entertainment or rest, which must be done on a specific date or period,
h) Services rendered instantly in electronic environment or intangible goods delivered to the consumer instantly,
i) Services started to be performed with the approval of the consumer before the right of withdrawal expires and
j) It does not apply to contracts for goods or services whose price varies depending on fluctuations in the financial markets and are not under the control of the seller or provider.
9.3- In the event that the consumer uses his right of withdrawal, the seller or supplier is obliged to return the total price he has received within 14 (fourteen) days at the latest after the notification of the withdrawal, and all kinds of documents and similar documents that put the consumer under debt without any charge.
9.4- If the consumer uses the goods within the withdrawal in accordance with their operation, technical features and instructions for use, they will not be responsible for the changes and distortions that occur.
9.5- If the consumer uses the right of withdrawal, if the seller sends the goods back through the carrier stated in the preliminary notification, he will not be held responsible for paying the costs of the return. If the seller does not specify any carrier for return in the preliminary information, no fee can be claimed from the consumer regarding the return cost. In the event that the carrier specified in the preliminary information for return does not have a branch in the place where the consumer is located, the seller is obliged to ensure that the goods to be returned are received from the consumer without requesting any additional costs.
9.6- The consumer is obliged to return the goods to the seller within 10 (ten) days of the notification that the seller uses the right of withdrawal, unless he makes a proposal that the seller will take the goods back.
9.7- As stated in the paragraph a in paragraph 1 of article 15 of the Regulation on Distance Contracts, consumers do not have the right to withdraw. Our customers do not have the right to withdraw because the edible flowers and gifts (personal products) products are personalized in accordance with the paragraph 1 of the first paragraph of Article 15 of the Regulation. In addition, since the orders of Edible Flowers and Gifts (Personalized Products) are prepared exclusively for our customers, our customers do not have the right to cancel, change and / or withdraw their orders after the order has been placed and the products have been prepared.
9.8- Orders with the status of "Delivered to Cargo" cannot be canceled during the cargo delivery stage.
9.9- For orders with the status of "Delivered to Cargo", our customers must return the cargo to the cargo company without opening the product box. 9.1. provisions in the article are reserved.
10- EVIDENCE AGREEMENT AND AUTHORIZED COURT
10.1- Reseller records (including records in magnetic media such as computer-sound recordings) constitute definitive evidence for the resolution of any dispute arising from this Agreement and / or its implementation. The Parties acknowledged that in cases of disputes arising from the implementation and interpretation of the Contract, the Consumer Courts of the Buyer and the Seller shall be competent in cases exceeding the Consumer Arbitration Committees in the place where the Buyer's and Seller's residence is located within the monetary limits determined within the framework of the legislation.
10.2- Information on the monetary limit is as follows:
Application amount information to be made to the Consumer Arbitration Committees for 2020;
a. District Consumer Arbitration Committees in disputes under 6.920 (six thousand nine hundred and twenty) Turkish Lira,
b. Provincial Consumer Arbitration Committees in disputes between 6.920 (six thousand nine hundred and twenty) Turkish Liras and 10.390 (ten thousand three hundred and ninety) Turkish Liras in provinces with metropolitan status,
c. Provincial Consumer Arbitration Committees in disputes under 10.390 (ten thousand three hundred and ninety) Turkish Liras in the centers of provinces not in metropolitan status,
D. Provincial Consumer Arbitration Committees are responsible for disputes between 6.920 (six thousand nine hundred and twenty) Turkish Lira and 10.390 (ten thousand three hundred and ninety) Turkish Lira in the districts that are not metropolitan.
For disputes above these values, applications cannot be made to the Consumer Arbitration Committees.
